superstarcustomerserviceselftraining1

SuperSTAR Customer Service: Self-Study Training Program

$59.00

Take initiative and be a SuperSTAR when dealing with customers. It’s the right thing to do and it will get you noticed by your superiors. This self-study program gives you all of the tools to build customer loyalty and set yourself apart from others.

Use this high-performance individualized study course for:

  • The employee who didn’t make your group session.
  • New employees.
  • More remote locations where group sessions can’t be done.
  • Yourself, as you take initiative to improve your career skills and the service you deliver to customers.

Your SuperSTAR Customer Service package is loaded with the tools you need:

  • Seven of Rick’s SuperSTAR Customer Service video presentations on three separate DVDs
  • One SuperSTAR Customer Service Self-Study Outline, coordinated with the video presentation and book
  • A copy of our interactive book, SuperSTAR Customer Service: How to Deliver Moments of Magic to Your Customers!
  • One assessment to check your progress and learning

With the right approach, you can achieve 100 percent customer satisfaction all the time, every day – but only after you learn to succeed one customer at a time.

$59

PayPayl Secure Checkout Rick Conlow

Product Description

Take initiative and be a SuperSTAR when dealing with customers. It’s the right thing to do and it will get you noticed by your superiors. This self-study program gives you all of the tools to build customer loyalty and set yourself apart from others.

Use this high-performance individualized study course for:

  • The employee who didn’t make your group session.
  • New employees.
  • More remote locations where group sessions can’t be done.
  • Yourself, as you take initiative to improve your career skills and the service you deliver to customers.

It’s simple, once you know the way:

  • Seven actions to “WOW” customers
  • How to create “Moments of Magic” for your customers
  • The top 10 qualities of a SuperSTAR
  • Five traits of SuperSTAR customer-service providers
  • Seven simple acts of courtesy that project customer-winning kindness and friendliness
  • Two strategies to positively resolve 90 percent of complaints
  • Four methods to satisfy the most difficult customers
  • Three steps to maintaining an attitude that’s positive, upbeat, and enthusiastic
  • Six follow-up actions that build customer loyalty and the ongoing profits to expect

Your SuperSTAR Customer Service package is loaded with the tools you need:

  • Seven of Rick’s SuperSTAR Customer Service video presentations on three separate DVDs
  • One SuperSTAR Customer Service Self-Study Outline, coordinated with the video presentation and book
  • A copy of our interactive book, SuperSTAR Customer Service: How to Deliver Moments of Magic to Your Customers!
  • One assessment to check your progress and learning

With the right approach, you can achieve 100 percent customer satisfaction all the time, every day – but only after you learn to succeed one customer at a time.

$59

PayPayl Secure Checkout Rick Conlow

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