Renew Your Team

Consulting

Rick consults with and coaches individuals to break through barriers to achieve more career success. To do this he reaches well beyond typical corporate consulting and training and helps you assesses your organizational needs, creates an improvement plan of action, customizes business coaching and training, and executes sustainable strategies with you to ensure you reach or exceed your goals.

Senior-level executives, directors, or managers can benefit from executive coaching because Rick tailors his development program to your responsibilities, goals and the challenges you face.

Rick’s specialities include:

LEADERSHIP DEVELOPMENT

Rick helps you bring all of the pieces together specific to your company’s management and leadership team. He helps you plan it, launch it, measure it, and manage it.

RETAINING CUSTOMERS

Our customer loyalty process is ironclad – even when you’re not. From taking action on customer and employee feedback, to training managers and employees in service excellence, to helping an organization work together to address issues, this is a trip worth taking.

IMPROVING SALES

WCW helps your leadership team create a winning work environment where salespeople can have fun and respond to the challenges of performing at higher levels.

Free Course

Renew Your Team

Succeed as a leader!

Book Rick for Your Next Event

“Achieve high performance as a leader: plan, train, coach, renew.”

Rick Conlow

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Superstar Customer Service
Self Study Program

Take initiative and be a SuperSTAR when dealing with customers. It’s the right thing to do and it will get you noticed by your superiors. This self-study program gives you all of the tools to build customer loyalty and set yourself apart from others.

Use this high-performance individualized study course for:

  • The employee who didn’t make your group session.
  • New employees.
  • More remote locations where group sessions can’t be done.
  • Yourself, as you take initiative to improve your career skills and the service you deliver to customers.

Your SuperSTAR Customer Service package is loaded with the tools you need:

  • Seven of Rick’s SuperSTAR Customer Service video presentations on three separate DVDs
  • One SuperSTAR Customer Service Self-Study Outline, coordinated with the video presentation and book
  • A copy of our interactive book, SuperSTAR Customer Service: How to Deliver Moments of Magic to Your Customers!
  • One assessment to check your progress and learning

With the right approach, you can achieve 100 percent customer satisfaction all the time, every day – but only after you learn to succeed one customer at a time.

GoalPower: How to Increase Your Personal Performance and Career Success

GoalPower gives you proven advice plus action activities to put the concepts to work-now! The eBook is in a easy to use fillable format so you can save your notes, answers and comments. You will learn:

  • 4 key questions you must ask about your success
  • 6 concepts and action activities to reinforce youstrengths and self confidence
  • The 5 Laws of GoalPower
  • 12 steps to successful personal and career goal setting
  • 5 action exercises to guide you in achieving your goals
  • 11 time management tips that work
  • 4 keys to personal self-mastery
  • 5 characteristics of adding value
  • 2 self-assessments to rate how well you communicate and cooperate with others vital to your success
  • How to measure if you are really making a difference in your life and career
  • And, much much more!
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Excellence in Management Training Program

You’ll learn: 
The objective of Excellence in Management training is to provide participants with an understanding of the key factors that have an impact on the success of a manager. Your Excellence in Management package is loaded with the tools you need to train and coach yourself to be excellent managers. By the end of your training session you will learn:

  • Your strengths and development areas
  • 10 Keys to Employee Engagement and Motivation
  • The Art and Science of Exemplary Coaching
  • How to Develop, Coach and Inspire People
  • 9 Ways to Succeed As a Leader
  • 5 Steps to Delegating Effectively
  • 3 Ways to Handle Employee Performance Problems Constructively
  • How to Motivate Your Team in 30 Minutes or Less
  • 7 Tips for Hiring the Best People
  • 6 Turnaround Tips for Failing Teams
  • 5 Steps to Coaching for Results
  • 4 Pillars for Excellent Execution
  • How to Rethink Leadership and Win in Your Career

You’ll receive: 

    1. How to Motivate INSPIRE Employees: 10 Keys to Employee Engagement eBook
    2. Excellence in Management Coaching Questionnaire
    3. Excellence in Management Inventory and Action Planning Guide
    4. Twelve powerful, precise and practical management training videos to help you improve-today!

You’ll receive: 

    1. How to Motivate INSPIRE Employees: 10 Keys to Employee Engagement eBook
    2. Excellence in Management Coaching Questionnaire
    3. Excellence in Management Inventory and Action Planning Guide
    4. Twelve powerful, precise and practical management training videos to help you improve-today!

Bonus:
A For Your Employees Section: which has six personal development videos and four key learning resources for their development.

If you’d like more information about consulting services fill out the form below and we will get back to you as soon as possible!

Contact Us

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