Rick consults with and coaches individuals to break through barriers to achieve more career success. To do this he reaches well beyond typical corporate consulting and training and helps you assesses your organizational needs, creates an improvement plan of action, customizes business coaching and training, and executes sustainable strategies with you to ensure you reach or exceed your goals.
Senior-level executives, directors, or managers can benefit from executive coaching because Rick tailors his development program to your responsibilities, goals and the challenges you face.
Rick helps you bring all of the pieces together specific to your company’s management and leadership team. He helps you plan it, launch it, measure it, and manage it.
Our customer loyalty process is ironclad – even when you’re not. From taking action on customer and employee feedback, to training managers and employees in service excellence, to helping an organization work together to address issues, this is a trip worth taking.
WCW helps your leadership team create a winning work environment where salespeople can have fun and respond to the challenges of performing at higher levels.
Take initiative and be a SuperSTAR when dealing with customers. It’s the right thing to do and it will get you noticed by your superiors. This self-study program gives you all of the tools to build customer loyalty and set yourself apart from others.
Use this high-performance individualized study course for:
Your SuperSTAR Customer Service package is loaded with the tools you need:
With the right approach, you can achieve 100 percent customer satisfaction all the time, every day – but only after you learn to succeed one customer at a time.
GoalPower gives you proven advice plus action activities to put the concepts to work-now! The eBook is in a easy to use fillable format so you can save your notes, answers and comments. You will learn:
The objective of Excellence in Management training is to provide participants with an understanding of the key factors that have an impact on the success of a manager. Your Excellence in Management package is loaded with the tools you need to train and coach yourself to be excellent managers. By the end of your training session you will learn:
A For Your Employees Section: which has six personal development videos and four key learning resources for their development.