Hire Up, To Go Up!

Great leaders hire great people. After working with over 200 companies and over 300,000 managers, I noticed the best leaders always have the best people for two main reasons. They hire up to go up So they learn to network and interview well. They end up always having a good pool of waiting candidates. And, they […]

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10 Misleading Myths about Being a Boss

Lack of skill and knowledge aren’t the only obstacles that keep a manager from becoming an effective leader. Prevailing myths become formidable barriers as well. A myth is a tradition, story or worldview about how things are done.  In my experience with bosses and supervisors, ten misleading myths exist. 10 Management Myths 1. “I can’t be friends […]

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The #1 Problem Confronting Managers-Accountability!

Want to fast forward your results as a manager? Watch this leadership training video. Rick will share the #1 problem confronting managers today-accountability. All companies talk about accountability in employees. What does that mean really? It is defined as a focus on achieving results, not on activity. Employees today need to be more accountable. Productivity […]

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3 Keys to Managing Managers Successfully

If you think managing is tough… managing managers takes the challenge of leadership to another level of complexity and potential for problems. But, there is one major thing managers of managers have working to their advantage: empathy. You have been there and done that. If one hasn’t been a manager, it’s easy to assume a lot […]

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The Lucrative Link Between Employee and Customer Loyalty

There has been an overwhelming amount of research on the connection between employee engagement and the customer experience. Each undoubtedly linked in positively influencing a company’s financial performance. Yet, it’s important to clarify that this connection isn’t always linear. In other words, companies can inaccurately assume that by improving one, they’ll automatically improve both. So, […]

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30 Powerful Positive Affirmations to Elevate Your Success!

“If you can conceive it, if you can believe it, you can achieve it!” The mind is an incredible ally or enemy. Research shows we have over 50,000 thoughts a day and that most are negative. Psychologists say affirmations are positive constructive statements we deliberately and consistently say to ourselves, consciously or unconsciously. By doing […]

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5 Steps to Constructively Communicate in Difficult Conversations

In all professional environments, conversations take place. Conversations can be effective or futile, positive or negative, argumentative, collaborative, or just blame difficult. Not everyone is an expert communicator, so what do you do when you need to have a tough conversation with an employee or co-worker, but you just don’t think you can do what […]

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