Want to transform your effectiveness? The difference between what a manager knows and what a leader does determine whether that person suffers or succeeds in leadership. Anyone can “know” something, especially today when there’s a book for anything and the capability to Google everything. Nothing is out of reach to anyone that wants to reach […]

The term “going postal” became infamous because of eleven employee incidents in the US Post Office service since 1983. Thirty-five people were killed by current or former employees. The US Post Office doesn’t condone the term, of course, and who can blame them? Worldwide today, across all industries and companies, employee discontentment is growing, the […]

When a manager makes a leadership mistake, others will notice. Any manager is faced with navigating the expectations of others as well as identifying and managing their own. Most leaders have teams to inspire, goals to accomplish and results to drive.  It’s hard for managers, who generally have higher profiles, to conceal their oversights and […]

Over nine decades ago, Dr. Evan O’Neill Kane of New York’s Kane Summit Hospital changed his mindset. He felt doctors were losing too many patients in appendectomy surgery, many because of the effects of general anesthesia. He felt that local anesthesia would be better for the patient but, not surprisingly, no volunteers came forward to […]

A very long time ago in this galaxy, a wise man dedicated himself to learning from the greatest managers in the world. He wanted to learn the one key success secret to leadership. He invested all of his time going far and wide to the farthest reaches of the globe. He sought out the best […]

The best companies have great workplace cultures.  Aristotle wrote, “We are what we repeatedly do. Excellence is not an act but a habit.” He was referring to people, but this is true for organizations as well. The culture defines the quality of a company’s mission, approach to business, policies and the working relationships to get things done. […]

Being a winner is a state of mind. Success and winning is indeed a state of mind. Winning is a habit that can be cultivated through purposeful training and coaching, and positive imaging.  It’s just like a farmer does with his crops.  Certainly obstacles will arise; the farmer faces hazardous weather, insects, and market deviations.  […]