People. Purpose. Performance.

Meet Rick Conlow International

We are passionate and relentless about the undiscovered potential of the “power of people” in organizations.  We focus on transforming managers into leaders through trust building leadership practices, coaching and training. Why not 100% employee engagement? We are on the forefront of this next revolution in leadership thought.

With the rise of technology and automation employees are the forgotten critical success factor to a company’s success. Today, too many organizational cultures inhibit employee engagement even with the best of intentions. As a result, execution of strategy is derailed and the customer experience suffers. Consequently, sales growth and profits are negatively affected. 

RCI applies high performance strategies while training, speaking and consulting with companies to achieve breakthrough performances through their management teams. We believe in servant-leadership, leading by example, and leading with integrity.

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Bottom-line Consulting and Leadership Training

Results-Oriented Management and Executive Coaching

Accelerate Growth with Online Learning and Training

Inspire your team – Engage Rick to Speak

People are the greatest resource of a company
Not the CEO, the products, technology, robots or big data. I believe in people and care about their success. Invest in your team, with our help, and watch them reach new heights! People are the undiscovered resource in organizations. The “power of people’ is the next revolution in leadership thought!

10 Keys to Employee Engagement

How to Create a High Performing Team


During the past 20 years we have worked with 500,000 managers representing 5 million employees in over 200 companies. Our success is their success. We are proud of our client partnerships, working with most of them over many years. Our focus is to inspire people for greatness. If leadership does business right through people, goals will be exceeded and positive results achieved. See our client achievements below. We look forward to including YOU!

  • 48 quality service awards including JD Power, Ford’s President Award, and Canada’s Consumers Choice Award. Record-breaking sales year after year: 30%, 48%, 52%, 75%, 122% gains in sales.
  • 15-20 points on customer experience surveys, NPS scores of 68-92.5%.
  • 12-14 points on employee engagement surveys.
  • 4X reduction in employee turnover.
  • ROI: 187 to 1

Author of 21 books, including the best sellers, SuperSTAR Leadership, SuperSTAR Customer Service, and How to Motivate Inspire People.


Rick Conlow International’s Clients

Rick’s Daily Insights

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Rick’s Books

From Rick’s Blog


The High Performance Formula Drives Employee Success

The high performance formula is a recipe for greatness. This means creating a place where employees want to a good job, routinely go the extra mile, improve productivity, and are highly engaged in their jobs. The formula represents areas where managers can initiate positive behaviors. As a [...]


A Success Mindset: 3 Priority Keys for Action

A success mindset involves your attitudes, feelings, values, and beliefs about yourself. As a result, you are a success regardless of the current circumstances, wins or losses, victories or defeats. Success is not a cookie-cutter, once-in-a lifetime idea. It’s not about money, position, [...]

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