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WELCOME! Employee resignations are rampant and global disengagement hovers at 85%. Organizations and leaders must do better.

RCI passionately and relentlessly pursue the potential of the “power of people” in organizations. We apply high performance strategies through planning, training, coaching, and engaging strategies with companies to achieve breakthrough performances achieving:

  • Increased employee retention and productivity
  • Higher employee engagement
  • Better customer service and sales

Consequently, we partner with management teams to brilliantly execute proven strategies. Most importantly, we teach and mentor integrity, servant-leadership, and leading by example. 

See our extraordinary results and client list below. For assistance and a confidential discussion go here: CONTACT RCI!

IN ADDITION, CHECK OUT THESE 4 RESOURCES FOR IMMEDIATE ACCESS AND INSIGHT. THANK YOU FOR COMING!

Servant Leaders Achieve Extraordinary Results

We are committed to publishing the best-in-class servant leadership principles and materials from great minds everywhere. Our purpose aims to encourage, coach, and inspire managers to elevate PEOPLE FIRST in organizations. JOIN US and help us disrupt the status quo and accelerate the next revolution in leadership practice and thought. CLICK HERE:

ServantLeadership@RCI on Linkedin.

 

 

The Customer has the Power: 3 Invaluable CX Insights

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Why Leadership Training Fails: How to Fix it

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Inspire People: 10 Keys to Increasing Employee Engagement

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4 Keys to Creating a High Performance Team

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People are valuable partners and high performers if you treat them as such!
Unfortunately, with the rise of the digital age, employees are the forgotten critical success factor to a company’s bottom-line. Today, too many organizational cultures exhibit distrust, and inhibit employee engagement even with the best of intentions. As a result, execution of strategy is derailed, the customer experience suffers , sales growth sputters, and profits decline . Do not be one of these companies!

MGT. & LEADERSHIP A DUET FOR SUCCESS

WHAT EMPLOYEE REALLY WANT AT WORK

ACHIEVING 100% EMPLOYEE ENGAGEMENT

AboutRick

During the past 20 years we have worked with 500,000 managers representing 5 million employees in over 200 companies. Our success is their success. We are proud of our client partnerships, working with most of them over many years. Our focus is to inspire people for greatness. If leadership does business right through people, goals will be exceeded and positive results achieved. See our client achievements below. We look forward to including YOU!

  • 48 quality service awards including JD Power, Ford’s President Award, and Canada’s Consumers Choice Award.
  • Record-breaking sales year after year: 30%, 48%, 52%, 75%, 122% gains in sales.
  • 15-20 points on customer experience surveys.
  • NPS scores of 60-94.5%.
  • 12-14 points on employee engagement surveys.
  • eNPS scores of 60-70%.
  • 4X reduction in employee turnover
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Rick Conlow International’s Clients

Rick’s Daily Insights

Rick’s Books

From Rick’s Blog

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Legendary Leadership Lessons from Ten Great Leaders

What legendary leadership lessons can be learned from the past? No leader is born great or a hero. Research shows that the greatest in us comes from education, experience, and the lessons learned from others. Here are ten great servant leaders and the legendary leadership lessons they have [...]

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7 Traits that Unlock the Powerful Presence of Servant Leaders

The presence and impact of Servant Leaders depends on their personal power. Most leaders rely on position power that comes with their job title. How do you get someone to follow you? Read on.  Leadership through position power involves these strategies: Domination approach. Employees are [...]

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Servant Leaders Achieve Extraordinary Results

Servant leaders’ behaviors and traits have been known for centuries but remain ambiguous. However, the term Servant Leader was first introduced only in 1970, by Robert Greenleaf’s essay, “The Servant as a Leader.” It has risen in popularity, but it is obscure because [...]

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