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WELCOME! We passionately and relentlessly pursue the potential of the “power of people” in organizations.  With global employee disengagement 85%, why not 100% employee engagement? We lead this next revolution in leadership thought.

RCI applies high performance strategies through training, coaching, and consulting with companies to achieve breakthrough performances. Consequently, we partner with management teams to brilliantly execute strategy. Most importantly, we teach and model integrity, servant-leadership, and leading by example. 

See our extraordinary results below and partial client list. For a confidential interview go here: CONTACT US!

ALSO, CHECK OUT OUR 4 RESOURCES BELOW FOR IMMEDIATE ACCESS AND LEARNING. THANK YOU FOR COMING!

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The Customer has the Power: 3 Invaluable CX Insights

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Why Leadership Training Fails: How to Fix it

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Inspire People: 10 Keys to Increasing Employee Engagement

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4 Keys to Creating a High Performance Team

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People are valuable partners and high performers if you treat them as such!
Unfortunately, with the rise of the digital age, employees are the forgotten critical success factor to a company’s bottom-line. Today, too many organizational cultures exhibit distrust, and inhibit employee engagement even with the best of intentions. As a result, execution of strategy is derailed, the customer experience suffers , sales growth sputters, and profits decline . Do not be one of these companies!

MGT. & LEADERSHIP A DUET FOR SUCCESS

WHAT EMPLOYEE REALLY WANT AT WORK

ACHIEVING 100% EMPLOYEE ENGAGEMENT

AboutRick

During the past 20 years we have worked with 500,000 managers representing 5 million employees in over 200 companies. Our success is their success. We are proud of our client partnerships, working with most of them over many years. Our focus is to inspire people for greatness. If leadership does business right through people, goals will be exceeded and positive results achieved. See our client achievements below. We look forward to including YOU!

  • 48 quality service awards including JD Power, Ford’s President Award, and Canada’s Consumers Choice Award.
  • Record-breaking sales year after year: 30%, 48%, 52%, 75%, 122% gains in sales.
  • 15-20 points on customer experience surveys, NPS scores of 60-94.5%.
  • 12-14 points on employee engagement surveys, eNPS scores of 60-70%.
  • 4X reduction in employee turnover.
  • ROI: 187 to 1.

Author of 21 books, including the best sellers, SuperSTAR Leadership, SuperSTAR Customer Service, and How to Motivate Inspire People.

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Rick Conlow International’s Clients

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From Rick’s Blog

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Why Women are Better Servant Leaders than Men

Evidence grows that women tend to become better leaders than men. However, women face a long journey in their march for equality. Over 168 years ago the United States received its first woman doctor, Elizabeth Blackwell. Twenty-nine colleges turned down her applications for medical school. She [...]

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The 5 Greatest Servant Leaders of All-Time

The greatest servant leaders of all-time illuminate famed management guru Peter Drucker’s disheartening quote. He wrote over twenty years ago, “We have a dearth of leadership.”  This is even more true today. In contrast, it is not so for servant leaders. Consequently, we need more of [...]

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Why Coaching is the Secret Sauce of Leadership

Coaching is the secret sauce of leadership success. Ssshhh…did I write that?  I let the cat is out of the bag. Check out these verses. “On Raglan Road” by Van Morrison and the Chieftains has these lines about hidden, secret ideas: I gave her gifts of the mind, I gave her the [...]

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