WELCOME! Employee resignations are rampant and global disengagement hovers at 85%. Organizations and leaders must do better.
RCI passionately and relentlessly pursue the potential of the “power of people” in organizations. We apply high performance strategies through planning, training, coaching, and engaging strategies with companies to achieve breakthrough performances achieving:
- Increased employee retention and productivity
- Higher employee engagement
- Better customer service and sales
Consequently, we partner with management teams to brilliantly execute proven strategies. Most importantly, we teach and mentor integrity, servant-leadership, and leading by example.
See our extraordinary results and client list below. For assistance and a confidential discussion go here: CONTACT RCI!
Servant Leaders Achieve Extraordinary Results
We are committed to publishing the best-in-class servant leadership principles and materials from great minds everywhere. Our purpose aims to encourage, coach, and inspire managers to elevate PEOPLE FIRST in organizations. JOIN US and help us disrupt the status quo and accelerate the next revolution in leadership practice and thought. CLICK HERE:
ServantLeadership@RCI on Linkedin.
The Customer has the Power: 3 Invaluable CX Insights
Why Leadership Training Fails: How to Fix it
Inspire People: 10 Keys to Increasing Employee Engagement
4 Keys to Creating a High Performance Team
People are valuable partners and high performers if you treat them as such!
Unfortunately, with the rise of the digital age, employees are the forgotten critical success factor to a company’s bottom-line. Today, too many organizational cultures exhibit distrust, and inhibit employee engagement even with the best of intentions. As a result, execution of strategy is derailed, the customer experience suffers , sales growth sputters, and profits decline . Do not be one of these companies!
MGT. & LEADERSHIP A DUET FOR SUCCESS
WHAT EMPLOYEE REALLY WANT AT WORK
ACHIEVING 100% EMPLOYEE ENGAGEMENT
During the past 20 years we have worked with 500,000 managers representing 5 million employees in over 200 companies. Our success is their success. We are proud of our client partnerships, working with most of them over many years. Our focus is to inspire people for greatness. If leadership does business right through people, goals will be exceeded and positive results achieved. See our client achievements below. We look forward to including YOU!
- 48 quality service awards including JD Power, Ford’s President Award, and Canada’s Consumers Choice Award.
- Record-breaking sales year after year: 30%, 48%, 52%, 75%, 122% gains in sales.
- 15-20 points on customer experience surveys.
- NPS scores of 60-94.5%.
- 12-14 points on employee engagement surveys.
- eNPS scores of 60-70%.
- 4X reduction in employee turnover
Rick Conlow International’s Clients
Rick’s Daily Insights
Managing a Leadership Mistake through 6 Phases for Recovery
buff.ly
When a manager makes a leadership mistake, others will notice. It is in their best interest not to attempt a cover-up errors.11 hours ago ·
