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Leadership Consulting: Unlock the Potential of Your Organization’s People

Welcome to our site!  At our leadership consulting firm, we don’t just talk about people-first and servant leadership approaches—we deliver exceptional results for our client partners.

Our People-First Results

  • Unprecedented levels of employee engagement and retention.
  • Top-quartile customer experience and sales performance.
  • A high-performance culture that will leave your competitors envious.

See the details of our client results below.

Your Goals

Are you seeking team performance that dominates your competition? Do you have the determination to achieve breakthrough accomplishments? Are you ready to embark on a transformative journey? You’ve come to the right place.

Contact Us

Reach out to us for a confidential discussion at 612-868-8521 or email: rick@rickconlow.com. Alternatively, go here to get in touch: CONTACT RCI!  

LEADERSHIP CONSULTING: PEOPLE-FIRST SOLUTIONS THAT WORK!

TO: Supervisors, Managers, Leaders, Executives, Coaches, & Consultants  

RE: Online Books, Resources, Training, Webinars, & Micro-learning Modules

Click on and check out our best-selling book above and other materials below. We are committed to publishing the best-in-class leadership and personal development tools. Go here for over 750 different resources to accelerate your career:

Partner with us to disrupt the status quo. Our purpose aims to accelerate a people-first revolution in organizations through Servant Leadership practice and thought. Our leadership consulting results in: top-tier customer experience through high employee engagement, retention, and productivity. 

RCI: Results & Recommendations

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Achieving CX & EX Leadership

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AboutRick

During the past 20 years we have worked with  over 200 companies. Our success is their success. We are proud of our client partnerships, working with most of them over many years. Our focus is to inspire people for greatness. If leadership does business right through people, goals will be exceeded and positive results achieved. See our client achievements below. We look forward to including YOU!

  • 48 quality service awards including JD Power, Ford’s President Award, and Canada’s Consumers Choice Award.
  • Record-breaking sales year after year: 30%, 48%, 52%, 75%, 122%, and 212% gains.
  • 15-20 points on customer experience surveys.
  • NPS scores of 50-94.5%.
  • 12-19 points on employee engagement surveys.
  • eNPS scores of 50-84%.
  • 4X reduction in employee turnover
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RCI’s Superstar Leadership Blog

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Why Women Leaders Tend to Lead Better Than Men

Introduction: The Leadership Gap No One Can Ignore Across industries, countries, and eras, one truth keeps resurfacing: women leaders tend to elevate people first and  outperform the leaders who elevate themselves. That’s the heart of servant leadership — and it’s the heart of a leader’s [...]

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23 Inspiring Quotes by Nelson Mandela

Nelson Mandela faced one of the greatest leadership challenges of modern history: uniting a nation fractured by apartheid. His approach was not authoritarian — it was transformational. He chose forgiveness over revenge, unity over division, and service over power. Mandela understood that [...]

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Leadership That Fuels Loyalty, Trust, and Elite Performance

What if the single greatest threat to your organization’s future is not the economy, not your competition, and not market disruption — but the quality of your leadership? That is not a rhetorical provocation. It is the most urgent business reality of our time. Here is where we stand: only [...]

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Top‑Tier NPS: Why Companies and Leaders Fail to Achieve It

Few organizations ever reach world‑class Net Promoter Score (NPS) levels. Yet, leaders everywhere talk about the importance of the customer experience. Bain & Company’s global benchmarks show that only a small percentage of companies consistently achieve NPS ratings above 70 — the range [...]

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Top‑Tier eNPS: Why Companies and Leaders Fail to Achieve It

Employee Net Promoter Score (eNPS) is one of the clearest indicators of organizational health. High eNPS companies enjoy stronger performance, lower turnover, and higher customer loyalty. Yet most organizations never reach world‑class levels. Gallup’s 2025 State of the Global Workplace report [...]

Contact Us

Have a question? Send us an email and we'll get back to you, asap.

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