Leadership Consulting: Unlock the Potential of Your Organization’s People

Welcome to our site!  At our leadership consulting firm, we don’t just talk about people-first and servant leadership approaches—we deliver exceptional results for our client partners.

Our People-First Results

  • Unprecedented levels of employee engagement and retention.
  • Top-quartile customer experience and sales performance.
  • A high-performance culture that will leave your competitors envious.

See the details of our client results below.

Your Goals

Are you seeking team performance that dominates your competition? Do you have the determination to achieve breakthrough accomplishments? Are you ready to embark on a transformative journey? You’ve come to the right place.

Contact Us

Reach out to us for a confidential discussion at 612-868-8521 or email: rick@rickconlow.com. Alternatively, go here to get in touch: CONTACT RCI!  


TO: Supervisors, Managers, Leaders, Executives, Coaches, & Consultants  

RE: Online Books, Resources, Training, Webinars, & Micro-learning Modules

Click on and check out our best-selling book above and other materials below. We are committed to publishing the best-in-class leadership and personal development tools. Go here for over 750 different resources to accelerate your career:

Partner with us to disrupt the status quo. Our purpose aims to accelerate a people-first revolution in organizations through Servant Leadership practice and thought. Our leadership consulting results in: top-tier customer experience through high employee engagement, retention, and productivity. 

Why Leadership Training Fails: How to Fix it

Why Leadership Training Fails: How to Fix it

Achieving CX & EX Leadership


During the past 20 years we have worked with  over 200 companies. Our success is their success. We are proud of our client partnerships, working with most of them over many years. Our focus is to inspire people for greatness. If leadership does business right through people, goals will be exceeded and positive results achieved. See our client achievements below. We look forward to including YOU!

  • 48 quality service awards including JD Power, Ford’s President Award, and Canada’s Consumers Choice Award.
  • Record-breaking sales year after year: 30%, 48%, 52%, 75%, 122% gains in sales.
  • 15-20 points on customer experience surveys.
  • NPS scores of 60-94.5%.
  • 12-14 points on employee engagement surveys.
  • eNPS scores of 60-85%.
  • 4X reduction in employee turnover

RCI’s Superstar Leadership Blog


The Servant Leadership Advantage for YOU!

Why is Servant Leadership an advantage for you? If you are a manager, if you learn it, you will be more successful. (See this: The Potential, Principles, and Payoff of Servant Leadership.) If you are an employee your workplace will be more pleasant if not inspiring. How is Servant Leadership [...]


How Learning and Development Accelerates Career Success

By accident and necessity I discovered, how learning and development accelerates career success. Unfortunately, over the last three years, I have heard and noticed that leaders and managers are increasingly anxious, overwhelmed, depressed, and frantic. Learning and development are not a [...]


Winning the Battle of Talent Retention

The battle for talent retention is on. Research says, globally we face a $8.5 trillion shortage of qualified workers. And one hundred million jobs will be unfulfilled because of a lack of skilled people. The US especially lacks talent for many jobs. Executives must elevate their [...]


Why Companies Must Fear a Toxic Workplace

Companies must fear a toxic workplace. In the battle for talent, a company’s dirty laundry gets exposed online: Indeed, Glassdoor, Comparably, The Better Business Bureau, Google, Trustpilot, Amazon, Facebook, and others. Job seekers use these sources, especially the younger generations. This [...]


The Disease of Management Disengagement

The disease of management disengagement is a problem everyone tends to neglect. Research, surveys, and companies focus on employee disengagement. While managers are employees, they are a critical subset that is the greatest influence on employee productivity and loyalty. It is time to recognize [...]

Contact Us

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