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If you think managing is tough… managing managers takes the challenge of leadership to another level of complexity and potential for problems. But, there is one major thing managers of [...]

There has been an overwhelming amount of research on the connection between employee engagement and the customer experience. Each undoubtedly linked in positively influencing a company’s [...]

“If you can conceive it, if you can believe it, you can achieve it!” The mind is an incredible ally or enemy. Research shows we have over 50,000 thoughts a day and that most are [...]

In all professional environments, conversations take place. Conversations can be effective or futile, positive or negative, argumentative, collaborative, or just blame difficult. Not everyone is [...]

May 2017 be your best year ever! I wish you happiness, health, joy, satisfaction, love, accomplishment, abundance and prosperity!  Check out these two complimentary resources for ideas. Video: [...]