0
By
In Customer Loyalty & Retention, Customer Service & Satisfaction, Customers, Leadership, Rick Conlow
Posted

Moments Magnificence by Customer Service Superstars

Customer Service Superstars are friendly and helpful when delivering the customer experience. Listening is their highest form of courtesy. The bottom-line to excellent customer service is the [...]

READ MORE
 Horrible Customer Service Reigns, Have You Noticed?
0
By
In Customer Engagement, customer experience management, Customer Loyalty & Retention, Customer Service & Satisfaction, Customers
Posted

Horrible Customer Service Reigns, Have You Noticed?

Horrible customer service is the norm today. It reigns! Have you experienced any similar scenarios recently like the ones below? I have all within the last month. Can you relate to these? I know [...]

READ MORE