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Servant Leadership: The Antidote to Toxic Workplaces

Servant Leadership is the antidote to toxic workplaces. Unfortunately, toxic offices, plants, stores, and managers abound. Too often companies take advantage of employees and treat them as lower [...]

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Servant Leadership: A Better DNA for Leaders

Witness the rise of Servant Leadership. This means a better DNA of leaders in organizations.  Servant leaders are out there. Are you one? Revolutionary change is brewing. This radical [...]

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33 Exceptional Customer Service Quotes that Challenge Us

The thirty-three exceptional customer service quotes arise from leaders that believe in delivering the best customer service. What is the effect of significantly improving a company’s customer [...]

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Why CEOs Can’t Dance Redux

Let us face it, CEOs often isolated themselves from the average employee. (We wrote and challenged them about this seven years ago.) Most still sequester themselves in the penthouse office of the [...]