3 Telltale Signs of Leadership Intent

 In Leadership, Leadership Development, leadership training, management, Rick Conlow

Recently these three situations came up in a couple of organizations. Each can define leadership intent-honest or dishonest. It reminded me that little things can make a big difference. At first I thought no big deal. However, after reviewing what happened and getting feedback from a few others a leadership lesson began to formulate in my mind.  Businessman Harold Geneen said, “Leadership is practiced not so much in words as in attitude and in actions.”

Defining Leadership Intent

Leaders may aim to create trust but their intentions tell a different story. As a result distrust destroys their credibility and team efforts. Here are three example situations that help define their real objectives.

  • During an interview does the leader ask questions mostly about what talents you bring to their organization so it succeeds? Or, are the questions about how the company can help you succeed in your career at their company?3 Telltale Signs of Leadership Intent
  • Only a daily basis does the leader talk more about the company’s success or his or her personal ambitions. And, takes credit for any good news and gives blame for bad news. Or, does the leader give the team credit for victories or progress? In other words, do they say or act on, I or We most of the time?
  • Does the leader treat relationships (co-workers, team members, customers) with respect and care? Or, does the leader make regular comments (smothered with niceties) that belittle, degrade, criticize or are sarcastic about other people?

Leadership Intent: Distrusted or Trusted

3 Telltale Signs of Leadership IntentOver time the reality of leadership intent shows itself based on the words, tone of approach or voice, and the behavior of the leader.  Would you agree with that? Dr. Albert Mehrabian pioneered discussion about the about what makes the biggest impact on a person’s communication.  He found three areas determine the negative or positive impact of communication.

  1. Words-this is what we say!
  2. Voice tone-this how we say it!
  3. Behavior-this what we do about what we say!

Certainly, all three matter but not the same amount. What percent do you think words make up? Voice tone? Behavior? Words equal 7% of our communication. Voice tone equals 38%. Consequently, that leaves 55% of our communication is what we do about we say. Therefore, our behavior, this includes body language, rules the communication result of leadership intent. It creates or breaks trust. If these are out of sync people distrust is exposed. Consequently, conflict rises regularly, animosity grows and problems fester. If they are aligned trust reigns, and team performance jumps to higher levels.

Have you seen these? Any other situations come to mind? Let me know your comments.

Do you want a proven game-plan for your management career success? If so, check out Rick’s Superstar Leadership book   

3 Telltale Signs of Leadership IntentOvercome your career obstacles and past management mistakes, go here to transform into a leader: Rick Conlow Online Leadership Training. 

See this post, Learn the First Rule of Leadership Success.

 

Download Creating a High Performance Team

Sign up now to supercharge your team's performance today with Rick's eBook, Creating a High Performance Team: 7 Lessons for Team Mastery. 

You have Successfully Subscribed!

Rick Conlow
Rick Conlow is the CEO & Founder of Rick Conlow International, a consulting, training and coaching firm. He has helped over 200 companies such as Target, Costco, Andersen Windows, Spectrum, Northern Power, Meijer, Carpet King, International Truck, John Deere, Lowes Financial, and Canadian Linen improve customer loyalty, increase sales and add profits. Rick has been a general manager, vice president, training director, program director, and national sales trainer. He has authored 22 books, and regularly speaks at conferences and to audiences of all sizes.
Recommended Posts

Leave a Comment

Contact Us

Have a question? Send us an email and we'll get back to you, asap.

Not readable? Change text.