A superior customer experience is rare. I travel often. As a result, I live the best and worst customer experience’s companies have to offer. The poor examples outnumber the good. For [...]
The Servant Leader trusts you. As a result, they focus on your personal growth and career success. When you succeed the Servant Leader succeeds. In addition, the company reaches its goals. This [...]
An effective team does not come easy. One way to determine how a team is doing involves listening to their comments to one another or others. Check out these seven negative comments. If spoken [...]
Few companies or leaders have or know the “secret sauce” to employee engagement. This is a business disaster. This employee engagement training video will highlight these facts. I [...]
Leadership worldwide is in crisis mode. In all areas of life, leadership distrust has hit rock bottom. Seldom does a day go by without another story in the media about a leader–in government, [...]
You can measure employee engagement by the performance of employees, or a company compared to the competition. Highly engaged employees, according to research: Sell more. Serve customers better. [...]
Servant leaders do not care that much for generational differences. I have found that factors such as age, or sex, or background, or religion are oblivious to them. While at the same time they [...]
Toxic workplaces raise their ugly heads again and again at employees. As a result, they disengage and resign. While companies say they are for employee engagement, as a recession looms, they [...]
Employees need a global bill of rights. Why? Companies worldwide have battered and taken advantage of them. Who is standing up for employees? What protection do employees really have? Yes, [...]
What do employees want from their boss or in a job? Obviously, they are not receiving it with the elevated levels of employee discontent, disengagement, and distrust. Consequently, the current [...]
