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Winning the Battle of Talent Retention

The battle for talent retention is on. Research says, globally we face a $8.5 trillion shortage of qualified workers. And one hundred million jobs will be unfulfilled because of a lack of skilled [...]

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Achieving Customer Experience Leadership

This customer experience training video will share the state-of-the-art in the field. Unfortunately, it is not that good but that could be a benefit for you. Companies lose billions of dollars a [...]

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Great Companies and Leaders Elevate People First

Great companies and managers elevate people first. Yet, employees’ are disengaged to the tune of 85% worldwide. In the US it is 70%. Either number is disastrously poor. What does this mean [...]

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Servant Leadership: Principles, Popularity, and Payoff

Grasp Servant Leadership principles, popularity, and payoff to begin to excel as a leader. With employee engagement and retention on a decline this leadership approach is long overdue. Robert [...]

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The Succeeding as a Leader Webinar Series by Rick Conlow

Do you want or need to take your leadership skills or team to the next level? Seriously, consider the Succeeding as a Leader Webinar series. This dynamic series includes eight high-impact [...]

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The Know It All Leader and What It Means

Know it all leaders abound. I think I know it all. You think you know it all. This post is for the leaders,  entrepreneurs, managers, executives, and  CEOs. In truth, this message is a for [...]

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The Secret Sauce to a Superior Customer Experience

A superior customer experience is rare. I travel often. As a result, I live the best and worst customer experience’s companies have to offer. The poor examples outnumber the good. For [...]

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Bad Boss or Good Boss: Who Do You Work For?

Think of the worst supervisor or a bad boss you had. Chances are someone comes immediately to mind. Is it your currrent supervisor? Why do you consider this person “the worst?” How [...]

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7 Employee Comments that Destroy a Team

An effective team does not come easy. One way to determine how a team is doing involves listening to their comments to one another or others. Check out these seven negative comments. If spoken [...]

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Servant Leadership: A Better DNA for Leaders

Witness the rise of Servant Leadership. This means a better DNA of leaders in organizations.  Servant leaders are out there. Are you one? Revolutionary change is brewing. This radical [...]