The Positive Impact of Performance Discussions
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In Business Success, Coaching, Communication, Employees, Leadership Development, Training
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The Positive Impact of Performance Discussions

According to research employees hate performance reviews and love performance discussions. Why? Because  leaders engage their employees face to face on a regular basis not just once or twice a [...]

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 17 Learning Quotes that Inspire Life Achievements
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In Business Success, career devleopment, continuous learning, Inspirational, learning and development, Training
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17 Learning Quotes that Inspire Life Achievements

One inspiring learning quote can change your life. The number 17 signifies learning, wisdom, insight, strength, victory, and self-discipline. Certainly, these seventeen quotes about learning [...]

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 The Manager’s Report Card: How Do YOU or YOUR Boss Rate?
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In Business Success, Coaching, Leadership Development, Personal development, Rick Conlow, Training
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The Manager’s Report Card: How Do YOU or YOUR Boss Rate?

From a global view the Manager’s Report Card is dismal. Most managers today have to do more with less and are under the gun to achieve bigger objectives. All leaders from the first-line [...]

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In Business Success, Customer Loyalty & Retention, Customer Service & Satisfaction, Customers, Training, Video Blogs
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Customer Service Superstars: 5 Strategies of the Best

Rick shares the five strategies of customer service superstars. You will learn how to: 1. Stay positive-always! 2. Help customers with uncommon friendliness! 3. Delight your customers as you [...]

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For Managers: How to be a SuperSTAR Trainer

As I’ve reported in past posts, research has proven that regular training is key to employee effectiveness. If you’re a manager, that’s important information to ingest. Why? Because we know that [...]

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