RCI Bottom-Line Consulting and Training

Become a People-First Organization with RCI

Companies face continuous disruptive pressures from all angles today. Regardless of the technological, product or organizational changes; companies are only as good as their people. Unfortunately, the employee teams are often an afterthought. That is the reason most strategic change falls short of critical goals.  Our approach organizes people challenges front and center in any needed change.

Our partnerships with clients focus on dramatically increasing leadership effectiveness. In addition, we coach the organization’s management to execute brilliantly using our RCI’s High Performance Formula on key priorities. We do not pontificate with academics or write boring reports. Instead, we take a hands-on and engaging approach that increase sales, employee engagement and customer loyalty.

If you want stellar results, reach out to us. We partner with companies that want to create humane high-performance and ethical cultures through Servant Leadership. If you do not please contact someone else. If you do go here: CONTACT US.

Also, check out our brief video training below on Creating a High Performance Team and Excellent Execution of Business Strategy.

RCI Bottom-Line Consulting and Training | Rick Conlow

Our Client-partner’s Achievements

  • 60-95% NPS, improving CX scores 19 points.
  • 60-71% eNPS, increasing EX scores 14 points.
  • 4X decrease in employee turnover.
  • 60% reductions in customer complaints.
  • 48-212% sales increases.
  • 48 Quality Service Awards (including Ford’s President Award, Canada’s Consumer Choice Award, and the JD Power Award).
Contact Us

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