How to Become a Customer Service Superstar


How to Become a Customer Service Superstar

A Customer Service Superstar is a rare breed. The American Customer Satisfaction Index reports declining service levels everywhere. Individuals and companies that buck this trend are golden. Why not accelerate your career success by becoming a superstar customer service person? This module will head you in that direction.

This RealTime Learning and Training module: How to Become a Customer Service Superstar challenges you to elevate your thinking and actions. The person that can provide exemplary service will write their own ticket and job opportunities.

Former CEO of L.L. Bean said, “Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.”

This module includes:

  • An Assessment to measure your effectiveness in key customer service skills.
  • Video training that gives you specific examples that will help you deliver great service and manage all types of customers.
  • An article that shares how to deliver five moments of magnificence for your customers.

Whether your company provides training or not, this module is for you. Take the initiative, keep learning, and put the customer first! Finally, this RealTime Learning & Training 30-minute microlearning module focuses you on proven and practical steps to achieve your personal or service goals. May the best of success be yours!



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