New! The Great Customer Experience SCAM eBook

Name: New! The Great Customer Experience SCAM eBook
SKU: 11989
Price: 4.99 USD
Availability: InStock

$4.99

Customer service passed away quietly last night. It succumbed to a prolonged illness. The wake is at the next quarterly meeting and the funeral will follow shortly. Each year, companies worldwide struggle for sales growth and profit, yet a conservative estimate of their loss from poor customer service comes in at a staggering $1.6 Trillion a year! Losses can turn to gains for your company. Get this eBook!

Customer experience research shows that companies can add significant dollars to their bottom-line by improving.

If you are responsible and accountable for your company’s customer experience and loyalty, this eBook will help you. Do not delay, a poor or average customer experience is costing you money now and ruining your reputation.

In This eBook, You’ll Learn:

3 Customer Experience Scams
10 Reasons companies fail in improving their customer experience
3 Levels of customer service, where are you?
The “secret sauce” to superior customer experience
10 keys to employee engagement
5 cultural habits of client-driven companies
A leader’s roadmap to achieve great service
Numerous examples and statistics about excellent customer experience and loyalty
And much, much more!