New! The Great Customer Experience SCAM eBook

$4.99

Customer service passed away quietly last night. It succumbed to a prolonged illness. The wake is at the next quarterly meeting and the funeral will follow shortly. Each year, companies worldwide struggle for sales growth and profit, yet a conservative estimate of their loss from poor customer service comes in at a staggering $1.6 Trillion a year! Losses can turn to gains for your company. Get this eBook!

Customer experience research shows that companies can add significant dollars to their bottom-line by improving.

New! The Great Customer Experience SCAM eBook If you are responsible and accountable for your company’s customer experience and loyalty, this eBook will help you. Do not delay, a poor or average customer experience is costing you money now and ruining your reputation.

In This eBook, You’ll Learn:

  • 3 Customer Experience Scams
  • 10 Reasons companies fail in improving their customer experience
  • 3 Levels of customer service, where are you?
  • The “secret sauce” to superior customer experience
  • 10 keys to employee engagement
  • 5 cultural habits of client-driven companies
  • A leader’s roadmap to achieve great service
  • Numerous examples and statistics about excellent customer experience and loyalty
  • And much, much more!

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