Rick is a dynamic and inspiring speaker, with more than 20 years of experience bringing out the best in people. He understands the frustrations and intense pressures that confront today’s organizations.

As a senior partner with WCW Partners, a performance-improvement company, Rick has helped companies earn double-digit improvements in repeat-and-referral business, achieve triple-digit increases in sales, reduce customer complaints by more than 50 percent and win 34 quality awards.

Now, you can enlist Rick to motivate your organization to higher levels of performance!

Through an interactive, experiential presentation style, Rick inspires his audience to take action! They will:

• Learn practical techniques that work.
• Remember what they hear.
• Leave with a renewed confidence and enthusiasm that launches them forward in their personal & professional lives.

Seminars that address your challenges.

Rick tailors every presentation to meet the needs of his audience, your organization. Your needs become his mission and priority.

His most requested seminars include:

• LEADERSHIP
  The SuperSTAR Leadership Model: Good Boss, Bad Boss – Which One Are You?
• MANAGEMENT
  Excellence in Management: How to Bring Out the Best in People
• CUSTOMER SERVICE
  SuperSTAR Customer Service: How to Deliver Moments of Magic to Your Customers
• PERSONAL PERFORMANCE
  How Good Can You Be? Achieving Peak Personal Performance
• SALES
  Seven Secrets to Sales Success