What is Leadership? – The Secret to Leadership Success

Rick Conlow is the CEO & Founder of Rick Conlow International, a leadership consulting, training and coaching firm. RCI partners with organizations to dramatically increase employee engagement, customer loyalty and sales through Servant Leadership. He has helped over 200 companies such as Target, Costco, Andersen Windows, Spectrum, Northern Power, Meijer, Carpet King, International Truck, John Deere, Lowes Financial, and Canadian Linen improve customer loyalty, increase sales and add profits. Rick has been a general manager, vice president, training director, program director, and national sales trainer. He has authored 22 books including the best selling Superstar Leadership Model, and The 5 Dynamics of Servant Leadership.