Win an Employee’s Heart, Achieve Superb Results
Most employees go to work, and his or her heart isn’t in it. What does that mean? Leaders’ say employees lack engagement. In other words, they lack spirit and excitement for what they do. As a result performance, sales, customer service and quality suffers. Can you relate to this? So, the job is a job. It’s a means to an end to get a paycheck.
A Leader Captures a Person’s Heart
Actions Steps for Coaching for Results
Most importantly, leaders communicate well. Therefore, they communicate consistently with these kinds of activities:
- Setting clear business goals and expectations
- Establishing what the employee wants: career, personal, financial desires
- Asking for input
- Listening well
- Providing personal development training
- Problem-solving together
- Encouraging, recognizing, praising
- Holding employees accountable for great results based team objectives and personal discussions
- Making the time-the team is more important than the goal
2 Kinds of Coaching that Inspire the Heart
Secondly, coaching for results also involves setting scheduled one on one times with each employees. This is formal coaching. If you are separated by distance you can do it by video conferencing, Skype or the phone. These meetings generally take 30 minutes or so. Taking this time consistently also wins an employee’s heart. You invest the time in making them successful. When you do the actions described above collaboratively and constructive, you send a powerfully positive message. These approaches mean-I care about you. I will do everything I can to help you achieve great results here and to whatever career aspirations you have. Consequently, it’s a powerful self-motivator for the employee to step up. Therefore, this kind of coaching has to be done regularly. Usually that means at least monthly.
Pulling It All Together
Finally, are you committed to your team’s success and ramping-up your career? If so, see this complimentary eBook and guide: Coaching for Results.